The Importance of Data Quality in Achieving Marketing Goals thumbnail

The Importance of Data Quality in Achieving Marketing Goals

Published Nov 21, 21
5 min read


Customer data platforms (CDPs) are an essential tool for companies that want to gather information, manage, and store customer data in one central area. These software applications give an enhanced and more comprehensive understanding of the customer and can be used to target marketing and personalize customers' experiences. CDPs provide a variety of features that can be used to improve data governance, data quality , and formatting. This ensures that customers are compliant with regards to how data is stored, used, and accessed. With the capability to pull data from different APIs, the CDP also allows organizations to make the customer the center of their marketing efforts and to improve their processes and get their customers involved. This article will explore the various aspects of CDPs and the ways they can benefit organizations. customer data platform

Understanding CDPs: A client data platform (CDP) is a program that allows businesses to collect, store, and manage data about customers in one central data center. This provides a clearer and more complete picture of your customer and allows you to target the marketing of your customers and create personalized customer experiences.

  1. Data Governance Data Governance: One of the most important advantages of a CDP is the ability to classify, protect and regulate information being added to. This involves profiling, division and cleaning of data that is incoming. This is to ensure compliance with data guidelines and policies.

  2. Data Quality: It is vital that CDPs ensure that data collected is of high-quality. This means that the data has been properly recorded and is of the highest standards of quality. This can help to reduce costs associated with cleaning, transforming, and storage.

  3. Data formatting The CDP can also be used to ensure that data is entered in a specified format. This allows data types such as dates to be linked across customer data and ensures the same and consistent data entry. what is cdp in marketing

  4. Data Segmentation Data Segmentation: The CDP lets you segment customer data in order better understand different customers. This lets you test different groups against each other and obtain the appropriate sample distribution.

  5. Compliance The CDP lets organizations handle customer information in compliance. It allows the creation of security policies, classification of information according to those policies, and even the detection of violations of policies while making marketing decisions.

  6. Platform Selection: There's an array of CDPs and it's important to be aware of your requirements prior to selecting the one that is best for you. This is a must when considering aspects like privacy of data and the capability to pull data from other APIs. what is a cdp

  7. The Customer at the Heart of Everything This is why a CDP allows the integration of real-time, raw customer data, offering the speed, accuracy, and unity that every marketing department needs to enhance their processes and connect with their customers.

  8. Chat, billing and more: A CDP makes it easy to discover the context of great conversations, no matter if you're looking at billable or chats from the past.

  9. CMOs and CMOs and Big Data: According to the CMO Council 61% of CMOs believe they're not using big data effectively. A CDP could help overcome this issue by offering a 360 degree view of the client and allowing for more effective utilization of data for marketing and customer engagement.


With numerous various kinds of marketing technology out there each one typically with its own three-letter acronym you might question where CDPs originate from. Although CDPs are amongst today's most popular marketing tools, they're not an entirely brand-new concept. Rather, they're the most current action in the development of how marketers manage customer data and consumer relationships (What is Customer Data Platform).

For many online marketers, the single greatest value of a CDP is its ability to segment audiences. With the capabilities of a CDP, marketers can see how a single customer communicates with their company's various brand names, and identify opportunities for increased personalization and cross-selling. Obviously, there's far more to a CDP than division.

Beyond audience division, there are three big reasons that your business might want a CDP: suppression, customization, and insights. One of the most fascinating things online marketers can do with information is identify customers to not target. This is called suppression, and it's part of providing really tailored client journeys (Cdp Data Platform). When a customer's unified profile in your CDP includes their marketing and purchase data, you can reduce ads to clients who've already purchased.

With a view of every customer's marketing interactions linked to ecommerce information, site sees, and more, everyone across marketing, sales, service, and all your other groups has the possibility to comprehend more about each client and provide more personalized, appropriate engagement. CDPs can help marketers resolve the origin of a number of their biggest everyday marketing problems (Consumer Data Platform).

When your data is detached, it's more difficult to understand your consumers and produce meaningful connections with them. As the variety of data sources used by marketers continues to increase, it's more essential than ever to have a CDP as a single source of fact to bring all of it together.

An engagement CDP uses customer information to power real-time personalization and engagement for consumers on digital platforms, such as websites and mobile apps. Insights CDPs and engagement CDPs comprise most of the CDP market today. Extremely few CDPs include both of these functions equally. To choose a CDP, your business's stakeholders need to think about whether an insights CDP or an engagement CDP would be best for your needs, and research study the couple of CDP options that consist of both. What Are Cdps.

Redpoint Global

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